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Frequently asked.
How long does sea freight take?+
28–35 days port-to-port Guangzhou → Tema, plus 2–5 days for clearance and last-mile.
How long does air freight take?+
5–7 days for standard, 3–5 days for express. Clearance at Kotoka usually completes within 24 hours.
What is a shipping mark?+
A unique code like NDL-1042 assigned to you. Your Chinese supplier writes it on each box so we route the parcel to your account at our warehouse.
Can I pay in cedis?+
Yes. We invoice in USD or GHS with the day's FX snapshot, and accept Mobile Money and bank transfer.
Do you handle customs?+
Yes. Our in-house team clears at Tema (sea) and Kotoka (air) and shows you the duty calculation up-front.
Do you deliver outside Accra?+
Yes — to 11 cities including Kumasi, Tamale, Takoradi, Cape Coast and Sunyani.